Video Services Manager

Salary Range

8,092.00 - 12,138.00

Job Summary

The City of Vancouver is a great place to work. If you are a driven individual ready to do meaningful work in a progressive organization, this is your opportunity. Come lead a talented team focused on informing and engaging our community through government-focused programming!

We’re currently recruiting for a Video Services Manager. The primary responsibilities for the job are to manage all aspects of Clark Vancouver Television (CVTV), including: Cable franchise management; planning and developing programming; technical operations, including equipment installation/maintenance; financial and administrative management, including budgeting and grants; strategic planning; interagency coordination; staff management.

This is a full-time, regular, exempt position. The schedule for this position is M-F, 8am to 5pm.

At the City of Vancouver, we are committed to paying our employees fairly, equitably, and competitively. City salaries are structured so that the midpoint of the salary range approximates the amount typically paid for the job in this geographic area. Candidates with experience supporting their ability to come in and hit the ground running may receive a starting salary around the midpoint of the listed salary range. Actual salary at offer is influenced by a host of factors, including a candidate’s relevant experience, education, licensure, certifications, and internal equity. The higher end of the listed pay range indicates the salary growth potential of the position.

Open until filled with a first review on December 1, 2026.

Job Details

Essential Functions:

• Develop, implement, and measure CVTV’s strategic direction in close collaboration with the Communications Director, continuously evaluating and refining operational plans to maximize access to local government and develop engaging content.
• Oversee and participate in the production and direction of live and taped programs, including gavel-to-gavel public meetings coverage, studio talk shows, election coverage, employee training, video content for social media, and other programming as appropriate; Develop program ideas and write scripts for City and County programming
• Oversee the development and execution of content strategies for the CVTV website and affiliated social media channels; manage day-to-day operations and administration; track and analyze performance metrics to drive continuous improvement and audience engagement.
• Administer programming and operating policies and procedures, updating as necessary to meet evolving needs and technology.
• Develop and manage the division’s budget; monitor expenditures to ensure budget adherence. Find opportunities for new revenue or cost recovery; Plan and manage capital grant development, purchasing, installation, and track maintenance of video production equipment across multiple locations in the city and county.
• Provide staff support to the Telecommunications Commission as well as County Council and City Council on cable-related issues by preparing informational packets, communicating with the commission and elected officials, and organizing meetings.
• Oversee cable franchise for the City and County by negotiating cable franchises, monitoring cable company performance, assisting in resolving customer concerns, updating elected officials on issues, and coordinating services with local access providers.
• Recruit, onboard, and develop production team members; facilitate ongoing training and professional growth and address performance gaps; provide regular feedback and perform annual performance evaluations.
• Research, compile and analyze data for programming, special projects and reports.
• Perform related duties and responsibilities as assigned.

Qualifications

Experience and Education

• 5 years of managing public television, producing video content, budgeting, people management and regulatory compliance
• Bachelor’s degree in Broadcasting, Communications, Television and Film Production, or related field of study
• Equivalent combinations of education and experience may be considered.

Knowledge, Skills, & Abilities:

• Demonstrated experience in leading, managing, and developing staff.
• Experience in budget preparation and fiscal management.
• Demonstrated ability to assess and transform existing operations; proactively develop and implement innovative strategies, procedures, and tools to drive continuous improvement and adapt to changing needs.
• Video production facility planning, project budgeting, and grant writing.
• Principles and practices of producing and cablecasting video programming.
• Operational knowledge of equipment used in filming, audio recording, and playback, including setup and maintenance of cameras, microphones, lighting, editing systems, and video playback devices.
• Produce video programming for cablecast, web, and social media by pre-planning for productions, writing scripts, operating cameras, developing graphics, editing programming, and preparing programming for replay on cable and web.
• Ability to prepare talent for interviews and to perform as on-camera talent/host of select programming.
• Ability to produce and deliver programming for a local government television station that meets accessibility standards, per the Department of Justice’s ADA requirements. Ensures all content, both on-air and digital, is accessible to individuals with disabilities through inclusive design, captioning, audio descriptions, and compliance with regulatory guidelines.
• Knowledge of federal, state, and local cable franchising issues, codes, and regulations.
• Ability to lead a negotiation team, outside contractors, and work with local cable providers.
• Knowledge and understanding of emerging technological, regulatory, and environmental issues and trends in broadcasting.

• Knowledge and understanding of the mission and goals of a government access station.
• Knowledge of operating characteristics of equipment used in all aspects of production, including maintenance and minor equipment repair techniques.

• Demonstrated ability to lead teams and maintain operational continuity during emergencies or urgent situations; skilled in rapid decision-making, crisis communication, and adapting workflows to ensure uninterrupted service and timely response.
• Experience working with commission members and elected officials.

• Operate a personal computer and appropriate software
• Work in a manner consistent with the City of Vancouver’s Operating Principles
• Work and act as a team player in all interactions with other City employees
• Always provide a high level of customer service
• Project and maintain a positive image with those contacted in the course of work
• Develop and maintain collaborative and respectful working relationships with team members and others
• Maintain regular and dependable attendance

• Demonstrate a commitment to valuing differences among people and to being inclusive.
• Show the utmost respect for others, and act as a team player.
• Promote safety as a guiding principle and a regular practice in accomplishing work by focusing on safe practices and complying with safety and health policies and procedures.
• Recognize unsafe conditions which may be hazardous to an employee or to the public.
• Works in safe and responsible manner; not putting self or others at risk. Complies with applicable policies and procedures including but not limited to using personal protective equipment, observing warning signs, learning about potential hazards, and reporting all unsafe conditions.
• Responsible for ensuring a safe workplace in compliance with applicable policies, procedures and regulations. Ensures supervised employee review of the City Core Accident Prevention Plan, relevant safety policies and procedures, and training on illness and injury response and specific job-related safety concerns. Reports and appropriately escalates all safety issues and all injuries.

This position is subject to successful completion of a basic criminal background check and a driving abstract.

The City of Vancouver is committed to advancing equity and creating a welcoming and inclusive workplace. We recognize that progress depends on more than just a verbal commitment; it depends on making meaningful organizational change. We developed and continue to develop strategies to enhance employee-centered programs, eliminate recruitment and advancement barriers, elevate employee understanding of DEI and cultural competency and build an inclusive and welcoming place to call work. We hope you’ll consider joining us on the journey!

Safety: The City of Vancouver believes every employee plays a role in maintaining a safe workplace. The City of Vancouver promotes safety as a guiding principle and practice and accomplishes work by creating safe work environments, complying with safety and health policies and procedures and consistently seeking improvements that support operational excellence.

Diversity and Inclusion: At the City of Vancouver, we value and foster a workplace comprised of people with a range of different backgrounds, experiences and cultures. We recognize that a diverse and inclusive team is key to innovation, effectiveness and a positive culture. We are proud to be an Equal Opportunity Employer.

Equal Employment Opportunity Statement: The City of Vancouver is dedicated to maintaining a work environment that extends equal opportunity to all individuals, regardless of their race, color, sex, age, religion, national origin, marital status, veteran status, disability sexual orientation or gender identity. Employment decisions will be made to further the principle of equal employment opportunity and to comply with state, federal and local laws. We affirm through this policy statement our continuing commitment to the principles of equity and nondiscrimination.

Veterans’ Preference: Under Washington law, qualified veterans may be eligible for Veterans’ preference when applying for City of Vancouver positions. Honorably discharged Veterans, their surviving spouses or spouses of honorably discharged Veterans with a permanent and total service-connected disability who would like to be considered for a Veterans’ preference for this job should provide the qualifying documents as instructed during the application process.

ADA Accommodation: Accommodations will be considered for applicants or candidates with a qualifying disability that prevents them from participating in this process. Accommodations will be made where the City can reasonably provide them without imposing an undue hardship on the business or compromising the integrity of the recruitment process. An applicant with any disability who believes that they need an accommodation should contact Human Resources: call 360-487-8417 or email hrfront1@cityofvancouver.us

Job Posting End Date

Open Until Filled