Senior Business Analyst

This position has a term length of 2 years.

Location - This role is hybrid with a mix of remote and in-person. Work primarily takes place at North Campus, Edmonton.

The University of Alberta is hiring a Senior Business Analyst to help support the Enterprise Resource Planning (ERP) Modernization project. Reporting to the Manager, Business Transformation, the SBA is responsible for identifying, documenting, and managing business requirements while providing expert analysis to optimize organizational processes. The SBA acts as a primary liaison between business units and technical teams, ensuring that transformation projects align with the company’s long-term strategic goals and deliver measurable value.

• Strategic Analysis: Lead the assessment of current business processes and systems to identify inefficiencies and opportunities for transformation.
• Requirements Management: Elicit, analyze, and document complex business and functional requirements using interviews, workshops, and workflow analysis.
• Solution Design: Collaborate with stakeholders to design future-state processes and evaluate potential solutions (technical and operational) for feasibility and ROI.
• Project Leadership: Act as a lead analyst ensuring milestones are met and business value is realized.
• Stakeholder Management: Facilitate communication between executive leadership, department heads, and IT to ensure transparency and consensus on project scope.
• Quality Assurance: Define acceptance criteria and oversee User Acceptance Testing (UAT) to ensure delivered solutions meet the original business intent.

• Bachelor’s degree in Business Administration, Information Systems, or a related field. An MBA or CBAP (Certified Business Analysis Professional) designation is highly preferred.
• 7+ years of experience in business analysis, with a proven track record in large-scale business transformation or change management projects.
• Mastery of business modeling tools (e.g., Visio, Lucidchart, Miro), Agile/Waterfall methodologies, and data visualization tools (e.g., Tableau, Power BI).
• Exceptional negotiation and facilitation skills, with the ability to translate technical jargon into plain English for non-technical stakeholders.

Application Instructions

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This position is subject to all applicable terms and conditions of the collective agreement between the Governors of the University of Alberta and the Non-Academic Staff Association (NASA).

This position offers a comprehensive benefits package.