Manager, Application Development

Classification: Grid 30, BCGEU Membership

Office Location: All BCER Locations

Salary: $96,580.34 - $110,250.87 – Permanent Full-Time, based on a 35-hour work week.
An additional 10.75% Job Family Market Multiplier will be added to the posted salary. 
An additional 3% Location Allowance will be added to posted salary for northern location.

About the Job:       
The Manager, Application Development (Manager) provides leadership and oversight of the BCER software development functions, ensuring the effective delivery, maintenance, and continuous improvement of enterprise applications and integrations that support organizational business and regulatory needs. 

The Manager establishes and governs enterprise development standards, practices, tools, environments, and infrastructure across the software development lifecycle. The role is accountable for the reliability, security, scalability, maintainability, and operational readiness of custom-developed solutions and integrations, including quality assurance practices, source control, automated build and release processes, development and test environments, and technical documentation.

The Manager supports the planning and delivery of the Information & Digital Services capital portfolio by translating approved priorities into coordinated development plans, managing technical capacity and dependencies across concurrent initiatives, and monitoring development delivery and performance. The role provides recommendations on investment, sequencing, sourcing, risk, and technical trade-offs to meet BCER business and regulatory needs. The Manager leads a team of developers and is accountable for workload allocation, professional development and coaching, and the quality, reliability, security, and operational sustainability of custom-developed solutions.

Organization Chart:    
Commissioner, Chief Executive Officer
        Chief Financial Officer, Executive Vice President, People & Transformation
                Chief Digital Officer
                        Executive Director, Information & Digital Services
                                Director, Information Systems        
                                        Manager, Application Development

RESPONSIBILITIES
Lead and manage the software development function, ensuring the quality, security, maintainability, reliability, supportability, and operational readiness of custom applications, integrations, and related technology solutions.

Provide leadership and direction to the development team, including workforce planning, workload allocation, employee coaching and development, and fostering a high-performing, collaborative, and inclusive team culture.

Develop, implement, communicate, and maintain development standards, methodologies, and controls covering solution design, coding practices, testing, documentation, accessibility, security, privacy, release management, technical debt, and application lifecycle management.

Oversee the management, maintenance, and continuous improvement of development tools, platforms, and infrastructure, including source control, development environments, continuous integration/continuous delivery (CI/CD) pipelines, automated testing, build and release tooling, repositories, platform services, and related development infrastructure, ensuring their reliability and effectiveness in supporting software development activities.

Ensure development platforms, tools, and environments are secure, reliable, supportable, appropriately segregated, monitored, documented, and compliant with enterprise architecture, cybersecurity, privacy, records-management, and change-management requirements.

Provide technical governance and architectural oversight of software development activities, ensuring solution designs, integration approaches, frameworks, and technology selections align with established architecture, security, privacy, and organizational requirements; evaluate escalated technical risks and recommend exceptions and mitigation strategies to the Director, Information Systems and other governance bodies.

Support the Director, Information Systems in planning and execution of the IMIT capital portfolio by developing delivery plans, sequencing development work, forecasting capacity, and coordinating technical delivery across multiple concurrent initiatives.

Monitor development performance, delivery commitments, risks, dependencies, service impacts, quality measures, and resource utilization, and provide timely reporting, analysis, and recommendations to support decision-making and corrective actions.

Manage the allocation of internal and external development resources across operational support, regulatory commitments, technical debt reduction, application modernization, enhancements, and project delivery; establish development work priorities within approved plans and ensure effective use of available capacity and funding.

Build and maintain effective partnerships with business areas, Digital Innovation teams, vendors, and external stakeholders to ensure requirements are understood, solutions are effectively delivered, and business outcomes are achieved.

Manage vendor and contractor relationships within delegated authority, including procurement support, contract administration, performance monitoring, deliverable validation, issue resolution, financial oversight, and evaluation of service quality and value.

Provide expert advice and recommendations regarding software development practices, delivery models, emerging technologies, artificial intelligence, sourcing approaches, and continuous improvement opportunities, while supporting the responsible adoption of innovation in alignment with BCER governance, security, privacy, and operational requirements.
 

QUALIFICATIONS
Education:
A degree from a recognized post-secondary institution in a related field, such as Computer Science, Software Engineering, or Information Systems, and five or more years of progressively responsible, directly related experience; or,

A technical diploma in a related field, such as Computer Science, Software Engineering, or Information Systems, and six or more years of progressively responsible, directly related experience. 

An equivalent combination of education, training, and experience may be considered.

Experience:
Demonstrated experience providing software development leadership and supervision, including work allocation, prioritization, coaching, and supporting team development and capability. 

Demonstrated experience managing the delivery of complex enterprise applications and integrations throughout the software development lifecycle, from planning and design through release, operation, maintenance, and retirement.

Demonstrated experience establishing and governing development standards, coding practices, peer review, testing, documentation, release management, and technical quality controls.

Demonstrated experience overseeing development infrastructure and modern DevOps practices, including source control, branching strategies, CI/CD pipelines, automated testing, build and release automation, environments, repositories, and cloud-based development services such as Azure DevOps or equivalent.

Demonstrated experience providing technical governance and oversight of enterprise application development, including solution architecture, system integration, security, privacy, scalability, performance, maintainability, and operational supportability.

Demonstrated experience planning and coordinating development activities across multiple concurrent capital projects and operational priorities, including capacity planning, resource allocation, estimation, sequencing, dependency management, risk management, and providing technical and resource recommendations to support investment and delivery decisions. 

Demonstrated experience managing vendors and contractors, including technical deliverables, service quality, contract administration and performance monitoring. 

Demonstrated experience with Agile, iterative, and incremental delivery, and with cross-functional teams that include business analysis, quality assurance, data, cybersecurity, architecture, infrastructure, and operational support.

Demonstrated experience evaluating and resolving highly complex and ambiguous technical and delivery issues across multiple systems and stakeholders, including assessing risks, dependencies, competing priorities, and impacts on organizational commitments.

Demonstrated experience with modern enterprise application development technologies, frameworks, tools, and practices, including system integration and cloud-based development environments (ex:  C#, .NET, TypeScript, Angular, Python, RESTful APIs, database migration tooling).

Demonstrated experience evaluating emerging technologies and development practices, including artificial intelligence-enabled solutions, and guiding their responsible adoption through security, privacy, architecture, and governance processes.

Demonstrated experience managing and/or contributing to project budgets, forecasts, contractor expenditures, and financial reporting for operational or capital technology expenditures.
 

Key Competencies:
Collaboration
The ability to create an environment where individuals feel empowered to express themselves freely in a respectful manner. This involves attention to team composition and processes to ensure inclusivity and effective collaboration across different backgrounds and experiences. 

Developing Others
The ability to foster the long-term learning and development of others through coaching, mentoring, managing performance, and providing feedback. Driven by a genuine desire to enhance others’ growth and development, focusing on developmental intent and effect rather than merely transferring skills to complete tasks. 

Execution and Driving Results 
The ability to align activities and resources to deliver on planned actions, meeting or surpassing high standards or excellence and achievement orientation. This includes keeping commitments, following through on objectives, and continuously striving for improvement. 

Strategic Orientation
The ability to link long-term visions and concepts to daily work. An awareness of how external factors impact organizational strategies and choices. It involves analyzing the environment, organization, and use of technology to design effective strategies. 
 

If you are interested in applying for this role and meet the minimum selection criteria, please select “Apply Now” and submit your application prior to the closing date. Applicants should review the education and experience listed in the job requisition and clearly articulate how their work experience and skills are aligned with the requirements. Please note, applicants will only be contacted if they are selected to proceed further in the process. An eligibility list with a duration of 6 months may be established.