Security Technology Specialist

The Security Technology Specialist conducts physical security assessments of selected executive residences and supports the installation, maintenance, troubleshooting, repair, and technical evaluation of physical security systems. The role identifies vulnerabilities, recommends risk mitigation measures, and helps ensure the effective operation and lifecycle management of access control, video surveillance, alarm, and related security technologies. Works independently and collaboratively within a small Global Security team. Applies technical judgment to assess physical security risks, analyze security equipment, troubleshoot system issues, and recommend appropriate controls and improvements. Coordinates with Technical Services leadership, management stakeholders, and external vendors.

• Conduct physical security reviews of selected executive residences, assessing existing equipment, doors, windows, potential climbing or access points, and environmental security risks; document findings and recommend mitigation measures.

• Evaluate physical security technologies and support equipment roadmaps and lifecycle planning under the direction of Technical Services leadership.

• Diagnose security system malfunctions through equipment testing and analysis; identify hardware or software failures and coordinate appropriate corrective actions.

• Coordinate scheduled preventive maintenance, equipment servicing, and repairs to support reliable operation of security systems, components, and accessories.

• Assist in planning, scheduling, and reviewing system moves, changes, additions, upgrades, and integration of major hardware and software components.

• Maintain accurate spare-parts inventories, maintenance and equipment performance logs, system diagrams, and technical documentation.

• Support security enhancement projects, including design, implementation planning, vendor coordination, and technical recommendations.

• Provide support outside normal business hours, including potential 24/7 availability, as operational needs require.

• In-depth understanding of physical and environmental security, layered security (defense in depth), risk assessment, and risk management.
• Security or risk management certification, including ASIS Physical Security Professional (PSP) or Certified Protection Professional (CPP), as specified in the original position requirements.
• Extensive experience installing, configuring, troubleshooting, and repairing security hardware and software.
• Working knowledge of door hardware, alarm systems and controllers, cameras, security software, and related systems.
• Project management skills supporting security system design, enhancements, implementation, and special projects.
• Strong written and verbal communication skills for preparing reports and recommendations and working with management and technology vendors.
• Awareness of evolving security technologies and industry improvements.
• Functional knowledge of telecommunications cabling and wireless applications, with a strong understanding of LAN/WAN configurations and IT security.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.