IT Administrator — Responsibilities
The IT Administrator is responsible for maintaining, securing, and supporting the company's technology infrastructure, systems, and applications. Responsibilities include, but are not limited to:

IT Systems Administration: Install, configure, maintain, and troubleshoot computers, software, operating systems, and network infrastructure.
Network Management: Maintain company networks, firewalls, switches, wireless access points, and network connectivity.
Microsoft 365 & User Management: Administer user accounts, email systems, licenses, permissions, and employee onboarding and offboarding.
Cybersecurity: Monitor system activity, maintain security controls, investigate potential threats, and protect company data.
Backup & Recovery: Monitor data backups, perform restoration procedures, and support disaster recovery planning.
Business Applications: Maintain and troubleshoot company software, accounting systems, field operations applications, and other business-critical tools.
IT Asset Management: Track hardware, software licenses, equipment assignments, warranties, and technology replacements.
Technical Support: Provide technical assistance to employees, resolve IT issues, and coordinate with vendors and service providers.
Employee Onboarding & Training: Set up employee accounts, configure equipment and system access, and provide staff training on company technology and software.
Documentation & Training: Maintain IT procedures, system documentation, and user guides while providing employee training as needed.
Website Maintenance: Maintain company website content, functionality, and routine technical updates.
IT Planning & Improvements: Coordinate technology upgrades, evaluate new solutions, and recommend improvements to support company operations.
Perform other related duties as assigned.

Technical Knowledge, Qualifications, & Education

Active Directory and user account management
Microsoft 365 administration
Network administration (TCP/IP, DNS, DHCP)
VPN configuration and troubleshooting
Multifactor authentication (MFA/2FA)
Firewall, switch, and wireless network management
Cybersecurity and endpoint protection
Email security, SPF, DKIM, and DMARC
Data backups and disaster recovery
Windows operating systems and software deployment
Hardware installation and troubleshooting
Remote access and remote support tools
IT asset and software license management
Cloud services and identity management
IT documentation and technical support
Strong problem-solving and communication skills
Relevant IT experience, education, or certifications preferred
Valid Texas Driver’s LicenseIT Administrator — Responsibilities
The IT Administrator is responsible for maintaining, securing, and supporting the company's technology infrastructure, systems, and applications. Responsibilities include, but are not limited to:
IT Systems Administration: Install, configure, maintain, and troubleshoot computers, software, operating systems, and network infrastructure.
Network Management: Maintain company networks, firewalls, switches, wireless access points, and network connectivity.
Microsoft 365 & User Management: Administer user accounts, email systems, licenses, permissions, and employee onboarding and offboarding.
Cybersecurity: Monitor system activity, maintain security controls, investigate potential threats, and protect company data.
Backup & Recovery: Monitor data backups, perform restoration procedures, and support disaster recovery planning.
Business Applications: Maintain and troubleshoot company software, accounting systems, field operations applications, and other business-critical tools.
IT Asset Management: Track hardware, software licenses, equipment assignments, warranties, and technology replacements.
Technical Support: Provide technical assistance to employees, resolve IT issues, and coordinate with vendors and service providers.
Employee Onboarding & Training: Set up employee accounts, configure equipment and system access, and provide staff training on company technology and software.
Documentation & Training: Maintain IT procedures, system documentation, and user guides while providing employee training as needed.
Website Maintenance: Maintain company website content, functionality, and routine technical updates.
IT Planning & Improvements: Coordinate technology upgrades, evaluate new solutions, and recommend improvements to support company operations.
Perform other related duties as assigned.
Technical Knowledge, Qualifications, & Education
Active Directory and user account management
Microsoft 365 administration
Network administration (TCP/IP, DNS, DHCP)
VPN configuration and troubleshooting
Multifactor authentication (MFA/2FA)
Firewall, switch, and wireless network management
Cybersecurity and endpoint protection
Email security, SPF, DKIM, and DMARC
Data backups and disaster recovery
Windows operating systems and software deployment
Hardware installation and troubleshooting
Remote access and remote support tools
IT asset and software license management
Cloud services and identity management
IT documentation and technical support
Strong problem-solving and communication skills
Relevant IT experience, education, or certifications preferred
Valid Texas Driver’s License

IT Administrator

Skills mentioned

About the role

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