Technical Project Manager

Note: This is a remote opportunity. 

Start a new career as a Technical Product Manager with Go Icon!

Why choose us? 

• Starting Salary is $75,000/year | Credit given for experience
• Great Benefits Available

How you will make an impact: 

Go Icon powers resident and family engagement for senior living communities through communications, digital signage, activity management, transportation, and AI-driven insights for some of the largest operators in the industry. 

The Technical Project Manager is responsible for leading the planning, execution, and delivery of new and existing customer and partner integrations. This role manages cross-functional technical projects from kickoff through implementation, ensuring projects are delivered on time, within scope, and with a high level of quality.

The ideal candidate combines strong project management skills with technical aptitude, excels at building relationships with customers and vendors, and thrives in a fast-paced environment. This individual will work closely with Product, Engineering, Customer Success, Support, and external partners to drive successful integration outcomes while continuously improving implementation processes.

What You'll Bring:
Required:

• 2+ years of Technical Project Management, Product Management, Solutions Engineering, or Implementation experience.
• Strong understanding of REST APIs.
• Experience with webhooks.
• Understanding of OAuth, API keys, and authentication.
• Experience working with JSON, XML, CSV, and SFTP integrations.
• Ability to read API documentation and discuss technical solutions with engineers.
• Experience creating data mapping documents.
• Experience managing multiple concurrent projects.
• Excellent written and verbal communication skills.
• Strong organizational and documentation skills.

Preferred:

• Bachelor’s degree in business, information technology, computer science, or a related field, or equivalent work experience.
• Healthcare technology experience.
• Experience with Electronic Health Record (EHR) integrations.
• Experience working with enterprise SaaS products.
• Familiarity with Jira and Confluence.
• Understanding of Agile development methodologies.
• SQL or basic database knowledge.

Benefits Available: 

• Health insurance with company paid premium for employee only coverage
• FSA and HSA options available 
• Company paid dental insurance for employee only coverage
• Company paid life insurance
• Company paid short- and long-term disability insurance
• A 401K plan with company match and safe harbor contribution
• Paid Time Off
• Additional ancillary benefits including Vision, Critical Illness, Voluntary Life/AD&D, and Accident