Network Engineer

• Employment Type: Full-Time
• FLSA Status: Exempt
• Department: MSP
• Work Location: 100% Remote within the United States

Position Summary

Key Responsibilities

• Support client data and voice networks through escalated incidents, assigned projects, and day-to-day tasks
• Work directly with clients, partners, vendors, and internal teams on professional services projects, troubleshooting, deployments, upgrades, and network changes
• Program, configure, and troubleshoot enterprise-grade WAN, LAN, VPN, wireless, firewall, switching, routing, and IP voice technologies
• Analyze network monitoring, reporting, logging, and debug data to identify issues and restore service quickly
• Maintain WAN and LAN availability using monitoring and management tools, coordinating with carriers or vendors when needed
• Document network configuration changes and maintain process documentation in alignment with established change processes
• Maintain network templates and standards consistent with industry and DAS Health best practices
• Support automation and process standardization efforts that help improve service restoration and delivery
• Assist with discovery, recommendations, and planned client work while collaborating with cross-functional teams
• Provide support, training, and guidance to junior team members as needed
• Participate in an on-call rotation for off-hours escalations

Required Qualifications

• Bachelor’s or Associate’s degree in Information Technology or a related field, or equivalent work experience that includes network administration and data center engineering
• Hands-on experience managing and troubleshooting LAN, WAN, VPN, wireless, firewall, switching, routing, IP voice, network services, and application or network protocols
• Experience with Cisco routing, firewalling, switching, and wireless technologies
• Experience supporting branch networks and troubleshooting across multi-site environments
• Ability to analyze reporting, logging, and debug data to troubleshoot network issues and support rapid service restoration
• Strong written and verbal communication skills with the ability to work effectively with business, technology, client, partner, and vendor groups
• Strong documentation skills and attention to detail
• Excellent time management, task prioritization, and ability to manage competing priorities
• Ability to work independently while collaborating effectively within a team environment
• Professional, self-starting approach with the ability to understand assigned work quickly and operate with minimal supervision
• Ongoing knowledge of network engineering best practices, IT infrastructure, applications, security implications, and related industry developments

Preferred Qualifications

• CCNA or equivalent certification, or higher-level networking certifications
• Minimum of 5 years of networking experience
• Experience in a healthcare IT, managed services, technology services, network vendor, or multi-client support environment
• Experience or training with Juniper, Meraki, SonicWall, Palo Alto, and Fortinet technologies
• MSP experience supporting multiple clients or branch network environments
• Cloud networking exposure
• Knowledge of scripting languages such as Python or Perl
• Knowledge of ITIL principles

What Success Looks Like

About DAS Health

Why Join DAS Health

• 100% remote opportunity within the United States
• Unlimited Flexible Paid Time Off (PTO)
• Comprehensive health, dental, vision, life, and disability insurance
• 401(k) with company match
• Employee Assistance Program and wellness support resources
• Professional development and career growth opportunities
• Meaningful work supporting healthcare organizations and the technology systems they rely on
• Hands-on exposure to a wide range of network technologies and client environments
• Collaborative, supportive, and customer-focused culture

Equal Opportunity Employer