Business Systems Analyst (SCM System Support) (Korean Bilingual)

▶︎Job Details
・Job Title: Business Systems Analyst (SCM System Support)
・Client: Korean IT consulting co.
・Working Location: Plano, TX
・Working Style: Onsite
・Employment Type: 1 year Contract/W2
・Salary: $72K-$75K annually (DOE)
・Benefit: 401K and Insurance
・Visa Support: Not provided
・Working Hours: 9am - 6pm (CST)
・Language: Korean and English Bilingual Required

▶︎ Key Responsibilities:

• Act as the primary point of contact for SCM system-related inquiries and support requests.
• Analyze SCM-related information including Forecast, Allocation, Inventory, Sell-Out, and Channel Data to identify and resolve operational issues.
• Support and maintain SCM systems by ensuring data integrity across NERP, Web Systems, and related applications.
• Attend meetings with business users, gather requirements, document meeting notes, and communicate business needs to development teams in Korea.
• Coordinate with Headquarters development teams to enhance SCM business processes and system functionality.
• Validate new system features, conduct testing, and provide feedback to development teams.
• Train end users on new functionalities and system enhancements.
• Monitor system interfaces and data transfers between multiple SCM systems to identify abnormalities or data inconsistencies.
• Investigate system issues and provide technical and functional support to business users.
• Ensure business continuity through proactive monitoring, troubleshooting, and support of SCM applications.
• Analyze supply chain processes and recommend improvements to increase operational efficiency.
• Provide advisory support and technical guidance to expedite issue resolution and support requests.

▶︎ The right candidate will possess:

• Strong analytical and problem-solving skills with exceptional attention to detail.
• Ability to analyze large volumes of SCM-related data and identify trends, issues, and opportunities.
• Strong communication skills and ability to work effectively with business users and global development teams.
• Ability to work independently while collaborating within a team environment.
• Experience managing multiple priorities in a fast-paced business environment.
• Strong organizational skills and ability to document requirements and processes effectively.
• Self-motivated, goal-oriented, and capable of delivering high-quality results under tight deadlines.

▶︎ Required Qualifications & Skills:

• Bachelor’s degree in Information Systems, Information Management, Computer Science, Business, Supply Chain Management, or a related field.
• Experience supporting Supply Chain Management (SCM) systems and business processes.
• Strong understanding of SCM processes including Forecasting, Allocation, Inventory Management, and related operational workflows.
• Experience analyzing business data and supporting data-driven decision making.
• Understanding of database structures, system integrations, and data interfaces across multiple applications.
• Experience gathering business requirements and working with development teams to implement solutions.
• Ability to troubleshoot system issues and validate new functionality.
• Excellent verbal and written communication skills in both Korean and English.
• Strong Microsoft Office skills, particularly Excel.
• Ability to work onsite and collaborate with global teams.

▶︎ Preferred Qualifications:

• 5+ years of experience in Supply Chain Management functions such as Forecasting, RTF, Allocation, or Demand Planning.
• Experience with Advanced Planning Systems (APS).
• Experience supporting enterprise ERP or SCM platforms.
• Experience working with global organizations and teams based in Korea.
• Experience using GenAI tools such as Claude, ChatGPT, Microsoft Copilot, or similar technologies.
• Consumer electronics, manufacturing, or supply chain industry experience.

Important Notice

• Beware of scams: Cinter Technology will never contact candidates from an email address ending in @cintertechnology.work. Any such email is fraudulent.
• No C2C: We do not accept Corp-to-Corp (C2C) arrangements for this position.