MNTN

Senior Solutions Architect

United States · Posted today

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Salary
Not listed
Job type
Not specified
Work mode
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Source
Greenhouse (employer's hiring system)

Skills mentioned

Customer Success

About the role

At MNTN, we put our people first, full stop. This allows our company culture to be defined by our team members and their shared values, like trust, ambition, quality, radical honesty, and compassionate leadership. It’s why we all really love working for the Hardest Working Software in Television™ (and also why we were named one of Ad Age’s Best Places To Work in 2026.)

We pride ourselves on bringing unrivaled performance and simplicity to Connected TV advertising. Our self-serve technology makes running TV ads as easy as search and social, helping brands drive measurable conversions, revenue, site visits, and more. You can learn more about us and everything we do by visiting https://mountain.com/.

We’re committed to innovation that empowers, not replaces. At MNTN, AI is a tool for growth, enhancing efficiency while keeping a people-first approach. Our goal is to streamline workflows and drive new solutions—without compromising the human element that makes our company great.

So if wanting to do more, own more, and make a bigger impact comes naturally to you, then you may be the person we're looking for to join us in our next stage of growth.

We’re looking for a Senior Solutions Architect to join our Platform Experience team at MNTN! As a Senior Solutions Architect, you will lead how MNTN turns customer needs and market gaps into scalable solutions, partner integrations, and new business lines. Acting as a senior platform subject matter expert (SME), you will drive complex pre-sales engagements, set the standard for how solutions are designed and launched, and partner with Sales, Product, Engineering, and Business Development to shape the roadmap and drive long-term customer success. You will also mentor Solutions Architects and raise the bar for the team.

What you'll do

  • Lead the design of technical solutions with customers, prospects, and internal teams that leverage MNTN’s platform and meet real market needs, owning the most complex and strategic engagements.
  • Act as the senior product and technical SME in pre-sales, including enterprise and executive-level conversations, helping sales teams uncover needs, articulate value, and address technical questions or objections.
  • Analyze gaps, closed-lost themes, and unmet customer needs, then own the cross-functional effort to turn them into new solutions, integrations, and enablement opportunities.
  • Own and scale strategic partnerships with third-party platforms, leading the customer use case and application of technical integrations across measurement, data, and analytics partners.
  • Develop customer use cases and quantify market opportunities to inform roadmap prioritization, and advocate for those priorities with Engineering, Product, and Business Development leadership.
  • Lead cross-functional launches of new solutions and partnerships, creating internal and external playbooks and launch materials that become the team standard.
  • Build scalable sales enablement resources such as positioning guides, FAQs, process documentation, and troubleshooting frameworks, and train Sales, Customer Success, and Support teams to use them.
  • Mentor and coach Solutions Architects, share best practices, and help set the technical standards and processes for the team.
  • Stay ahead of AdTech and CTV trends and serve as the go-to expert on competitors, partners, and the broader ecosystem, sharing competitive and market insights with leadership.

What success looks like

  • Drive new revenue and customer growth by identifying customer and market needs, producing scalable solutions, and driving adoption across the customer base.
  • Lead the end-to-end rollout of new customer solutions, working cross-functionally across identification, discovery, prioritization, development, beta testing, go-to-market planning, deployment, implementation, enablement, partner management, and ongoing technical support.
  • Influence the product and integration roadmap with data-backed use cases and market sizing, so Engineering and Business Development invest in the highest-impact opportunities.
  • Serve as the trusted SME on high-value pre-sales opportunities, helping Sales win and expand strategic accounts.
  • Strengthen existing customer growth and sentiment as the ongoing SME for new integrations and cross-platform solutions.
  • Raise the effectiveness of the broader team by mentoring Solutions Architects and leaving behind playbooks, processes, and enablement that scale beyond your own deals.

What you'll bring

  • 6+ years of experience in a sales engineering or solutions engineering role, including experience leading complex, multi-stakeholder engagements.
  • Prior experience in adtech or performance marketing, with a deep familiarity of competing CTV and performance marketing platforms, as well as key players in measurement, audience data, and inventory.
  • Proven experience leading Go-To-Market efforts, such as launching new products, integrations, or partnerships from concept to adoption.
  • Experience building and managing technical integrations or partnerships with third-party platforms.
  • Clear and effective verbal and written communication skills, with a knack for translating technical concepts for non-technical audiences, including executives.
  • A deep understanding of customer challenges, with the ability to position solutions that address their needs while emphasizing the relevance and benefits of our offerings.
  • Proven ability to work with and influence sales, marketing, product, and engineering teams to align solutions with customer needs and market demands.
  • Experience mentoring or coaching teammates, and a track record of building playbooks, processes, or enablement that others adopt.

About MNTN

Our recruiters will always reach out using an email address ending with @mountain.com OR @mntn.com. If you’re contacted by someone without that address and they mention a Reference Code (which we never use), then that ain’t us folks. Tell those trolls to take a hike–you’re waiting to climb a MNTN.

MNTN provides advertising software for brands to reach their audience across Connected TV, web, and mobile. MNTN Performance TV has redefined what it means to advertise on television, transforming Connected TV into a direct-response, performance marketing channel. Our web retargeting has been leveraged by thousands of top brands for over a decade, driving billions of dollars in revenue.

Our solutions give advertisers total transparency and complete control over their campaigns all with the fastest go-live in the industry. As a result, thousands of top brands have partnered with MNTN, including Tarte, Decked, and National University.

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Job ID gh-mntn-8303230 · Original posting ↗