Document Controller - YYJ

Position Summary

The Document Controller is accountable for the Document & Records Management function within the Customer Service and Product Quality Department, including Document Control activities at other sites, and Quality Systems and relevant Document & Records Management Systems.

Key Responsibilities

Scan and file daily records.

Assist in locating legacy records (on- and off-site).

Lead continual improvement projects based on the outcome of data analysis, corrective and/or preventative actions, etc., in accordance with company procedures (e.g., new storage solutions, new scanning solutions, etc.).

Digitize legacy records (paper, microfilm, microfiche, and aperture cards).

Backfill Document Control when necessary.

Assist with training new hires on current processes, procedures, and EDMS.

Maintain up-to-date Document Control procedures, including work instructions and forms.

Support third-party audits, including managing required corrective action plans for Document Control & Records Management findings, as applicable.

Manage the day-to-day control of document systems, including electronic storage, hardcopy storage, printers, plotters, Mylar distribution and control, electronic storage software training, and software and hardware upgrades.

Maintain weekly priorities while monitoring KPIs for Document Control to meet service-level expectations of departments using Document Control services.

Qualifications

High school diploma or equivalent.

Post-secondary education preferred.

1 to 3 years of experience in Document & Records Management preferred.

Excellent paper and electronic filing skills.

Proficient in document scanning processes.

Proficient in Word, Excel, Outlook, and Adobe Acrobat.

Familiarity with EDMS (Adept, Laserfiche, Kodak).

SharePoint experience.