Quality Assurance Manager - Data Systems

Position: Quality Assurance Manager - Data Systems (Hybrid )

The Quality Assurance Manager - Data Systems is responsible for the overall support of programs as defined by the Volunteers of America program model and funding source standards.

Location: New York, NY 10020

Minimum Qualifications:

Bachelor’s degree in a related field

Two years of experience in data quality and data systems

Demonstrated ability in the areas of written and verbal communication.

Other necessary skills include training, audit and evaluation data collection and incident management skills.

Supervisory Role:

This position does have supervisory responsibilities.

Quality Assurance Manager - Data Systems Principal Responsibilities:

Manage, update and distribute agency dashboards

Monitor and manage the quality assurance help desk.

Manage, monitor and analyze agency outcomes.

Review and respond to agency-wide incident reports.

Training necessary agency workforce on incident identification, writing and reporting.

Participate and assist in the development of ongoing staff training for the electronic health record.

Support the AVP of Research & Evaluation and the Senior Director of Research & Evaluation/Corporate Privacy Officer in daily operations.

Perform other related duties as requested.

We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:

Medical, Dental, & Vision Coverage

Prescription Coverage

Life Insurance

Retirement Plan

Tuition Reimbursement

Paid Time Off, including a Paid Birthday Holiday

And much more!