Accounts Receivable Specialist

Position Summary: Under general direction of the Corporate Credit Manager, the Credit & Collections AR Specialist calls for maintaining accounts receivable records and resolving credit issues.

What you’ll do:

Under the direction of the Corporate Credit Manager, monitors Accounts Receivable aging and identifies past due accounts.

Contacts past due customers via phone and email daily.

Resolves Billing and Customer Credit issues.

Negotiates payment plans as needed.

Maintains customer profiles and ensures accurate information received from sales team and forwarded to corporate for entry into the database.

Obtains and emails requested POD’s and customer Credit Memo(s).

Research and processes customer claims of invoice payment.

Research and processes charge backs, returns, and NSF items.

Answers AR phone/email inquiries and follows up.

Under the direction of the Corporate Credit Manager provides guidance, as required, to the cash applications team for proper application of customer payment(s).

Proficient in reconciling misapplied payments and resolving unapplied cash

Assists with special projects as required.

Provide weekly reporting to Corporate Credit Manager.

Perform other job-related duties as assigned.

About you:

Associate’s degree in accounting or comparable work experience

2 years of experience in accounts receivable, preferably in the food industry

JDE/ORACLE/Canopy/Aspen ERP/Blackline; ARM systems experience preferred

Proficient in Microsoft Office Suite, including Word, Excel, and Outlook

Organized and detailed

Ability to multitask

Able to work independently while remaining receptive to feedback and suggestions