Accounts Receivable Coordinator

OVERVIEW

Responsible for supporting the day-to-day accounts receivable function, including customer collections, invoicing, cash application, account reconciliation, and credit memo processing. This role works closely with customers and internal business partners to resolve account issues, ensure accurate and timely processing of receivables, and support effective cash collection.

RESPONSIBILITIES

Manage collection activities for assigned customer accounts, including distributors and agencies.

Communicate with customers regarding outstanding balances, payment status, and account-related questions.

Partner closely with internal teams, including Customer Care, to research and resolve customer account issues.

Process and post accounts receivable transactions, including cash receipts and credit memos.

Reconcile customer accounts and research discrepancies to support accurate account balances.

Prepare and distribute customer invoices in a timely manner.

Maintain accurate customer account records and supporting documentation.

Assist with other accounts receivable and Finance-related responsibilities as needed.

QUALIFICATIONS

One (1) year business-to-business collections experience, preferably in a manufacturing environment.

High school degree or GED equivalent required.

Associate's degree preferred.

Excellent communication and organizational skills.

Ability to perform in high-stress situations.

Good written communication skills.

Basic Excel skills.

Self-starter.

Team player.