Senior Product Manager - Collision- Remote within the US

Why this role matters

The largest multi-shop collision operators in North America count on our platform every day. You'll be their product advocate: the person who understands their problems, rallies the teams who can solve them, and makes sure they get fast, clear answers.

What you'll do

Manage relationships with multiple large multi-shop operator accounts at once as their trusted product partner

Coordinate and negotiate across Sales, Support, Implementation, Engineering, and User Experience to balance customer needs with business priorities

Turn customer insight, market research, and data into a clear product roadmap and well-defined user stories

Shape marketplace capabilities across catalog, pricing, search, and transaction workflows

Explore artificial intelligence opportunities like automated matching, dynamic pricing, and predictive analytics

Track the metrics that matter, such as adoption, conversion, retention, and gross merchandise value, and lead go-to-market for new initiatives

What you bring

5+ years of enterprise business-to-business software product management

Proven success managing several large enterprise accounts at the same time

Strong negotiation skills and the ability to lead without direct authority

Experience with ecommerce or marketplace products

Technical fluency to weigh application programming interfaces, integrations, and architecture tradeoffs with Engineering

Comfort with Agile practices and hands-on use of artificial intelligence tools

Bachelor's degree or equivalent experience

Bonus points

Automotive industry experience (highly preferred), especially in collision repair or parts procurement

Experience presenting strategy to executive leadership

Experience mentoring other product managers

The details

Travel up to 20% (about 1–2 days per month) to meet customers where they work.

What We Offer:

Full benefits starting Day 1: Medical, Dental, and Vision

401(k) with company match

Unlimited Flex Time Off plus 10 company-paid holidays

Remote-first role with monthly communication stipend

Professional development programs and tuition assistance

Home office equipment stipend

Employee resource groups and exclusive employee discounts