Senior Business Analyst

OVERVIEW OF THE ROLE:

We are seeking an experienced Senior Business Analyst to support enterprise technology and business transformation initiatives for a client in Halifax, NS.

The successful candidate will work closely with business stakeholders and technical teams to assess current-state processes, identify opportunities for improvement, and translate business needs into clear, actionable requirements.

This opportunity is open to both full-time salaried employees and independent contractors.

WHAT YOU’LL BE DOING IN THE ROLE:

Collaborating with business and technical stakeholders to gather, analyze, document, and validate business and functional requirements

Conducting current-state assessments, gap analyses, and process reviews to identify opportunities for improvement and support future-state process design

Facilitating workshops with diverse stakeholder groups to establish requirements, align priorities, and drive consensus

Developing user stories, use cases, workflows, process maps, and requirements documentation to support project delivery

Supporting enterprise applications and initiatives involving business continuity, IT governance, risk management, and Identity and Access Management (IAM)

Collaborating with Agile delivery teams to support requirements clarification, backlog refinement, and solution validation

Analyzing application and data warehouse information to bridge communication between business users and technical teams

Identifying process improvement opportunities to streamline workflows and improve operational efficiency

Supporting quality assurance, system configuration, troubleshooting, user training, and change adoption activities

WHAT SKILLS / QUALIFICATIONS YOU’LL NEED TO DO THE JOB:

5+ years of business analysis experience, including requirements gathering, gap analysis, process improvement, and documentation

Experience in the utilities sector, working with enterprise systems such as ERP, HRIS, and computerized maintenance management systems (CMMS)

Experience supporting IT governance, business continuity, risk management, and Identity and Access Management (IAM) initiatives

Experience working in Agile environments, with strong workshop facilitation and stakeholder management skills

Proficiency in Microsoft Visio, Excel, and process modelling tools, with knowledge of Lean, Six Sigma, or similar improvement methodologies

Strong analytical and communication skills, with experience translating business needs into technical requirements and supporting testing, training, and change adoption

A relevant degree or equivalent experience; CBAP or PMI-PBA certification preferred, with Agile, Prosci, or ITIL certifications considered assets