Systems Engineer I

Systems Engineer I

Job Title: Systems Engineer ILocation: Seattle Admin, Hyrbid 3 days in office, 1 remoteSalary Band: $85,000 – $90,000

Position Summary

We are hiring a Systems Engineer I to own day-to-day systems operations and escalated technical support across our environment. You will keep production systems healthy and reliable, resolve issues that come to you from the helpdesk, and support our infrastructure modernization work as it rolls out. This is a strong fit for someone who has outgrown a helpdesk or desktop support role and is ready for server-side ownership, with senior engineers close by to learn from.

Roles & Responsibilities

Take ownership of technical issues escalated beyond the helpdesk, drivethem to resolution, and document root cause and fixes

Perform day-to-day systems operations: patching, backup and restoreverification, monitoring and alert response, and server and endpoint healthchecks

Administer Windows Server and virtualized workloads across the datacenterand store environments

Handle identity and directory work — user provisioning and deprovisioning,group and permission management, MFA and access hygiene

Provide remote systems support to 24 retail locations, including siteinfrastructure and connectivity issues, and coordinate on-site work whenneeded

Build and maintain operational documentation and runbooksSupport infrastructure projects, including virtualization platform migration andidentity rollout work

Participate in scheduled maintenance windows and an on-call rotation

Job-Specific Qualifications

1–3 years of experience in systems administration, IT operations, or a seniohelpdesk/desktop support role with server responsibilities

Working knowledge of Windows Server and Active Directory, including users,groups, Group Policy, DNS, and DHCP

Hands-on experience with at least one hypervisor (VMware ESXi, Proxmox, oHyper-V

Solid networking fundamentals: VLANs, routing, firewalls, VPN, and multi-siteconnectivity troubleshooting

Scripting ability for automating routine tasks  PowerShell preferred; Bash oPython also welcome

Clear written communication and a habit of documenting your work

Good judgment about what you can resolve on your own and what needs tobe escalate

Other / Preferred Qualifications

Experience supporting multi-site or retail environments

Exposure to Proxmox VE, KVM, Linux administration, or ZFS/Ceph storage

Experience with Microsoft 365 / Entra ID, SSO, conditional access, or MFA tooling

Backup and disaster recovery tooling experience (Veeam, Proxmox Backu Server, or similar)

Familiarity with ticketing and monitoring platforms

Relevant certifications (CompTIA Network+ or Server+, Microsoft, Linu Foundation) or equivalent practical experience

Minimum Education

Bachelor's degree in computer science, information technology, or a related field — or equivalent professional experience. Demonstrated work carries more weight than credentials.