Senior International eCommerce Product Manager

Who we are:

Visual Comfort & Co. is the premier resource for decorative and architectural lighting, ceiling fans, system controls and automated shading solutions from the most influential designers in the world. We are proud to offer a market-leading range of premium products across categories, styles and price points, remaining committed to beautiful design and, above all, a world-class customer experience.

Reporting directly to the Senior Director of Digital Product Management, the Senior International eCommerce Product Manager owns and drives eCommerce product management for UK, EU, and France markets. This role partners closely with engineering, design, marketing, merchandising, and regional stakeholders to deliver localized, high-performing B2B and B2C digital commerce experiences that support brand growth, regulatory compliance, and customer satisfaction.

Visual Comfort Offers:

Work-Life Balance: Monday – Friday, 8:00am – 5:00pm

Training & Development: A comprehensive and structured training program, complemented by ongoing education and opportunities for career advancement.

Paid Time Off: Generous vacation accrual and paid time off policies.

Holidays: 7 paid holidays per year, in addition to 2 floating holidays.

Compensation: Competitive compensation plan

Health Benefits: Visual Comfort covers the majority of employee medical premiums, and offers competitive vision and dental coverage available starting the first of the month following your start date.

Insurance: Company-provided life insurance and short-term disability coverage.

Retirement: 401(k) plan with company matching up to 4%, available beginning the first of the month following your hire date.

How success is defined:

Own and prioritize the international eCommerce product roadmap across UK, EU, and France markets, ensuring alignment with business objectives and regional growth strategies

Lead end-to-end localization of the eCommerce experience for France, including language, UX/UI, pricing, payments, taxation (TVA), and regulatory compliance

Define, optimize, and evolve B2B and B2C customer journeys to support trade professionals, wholesale partners, and direct-to-consumer customers

Partner with engineering teams to configure, implement, and enhance enterprise eCommerce platforms (e.g., Adobe Commerce, Salesforce Commerce Cloud, Shopify Plus)

Collaborate with regional marketing, sales, and merchandising teams to execute localized product launches, promotions, and content strategies

Translate business and stakeholder requirements into detailed product documentation, user stories, and acceptance criteria

Analyze customer behavior, market trends, and competitive landscapes within EU and French markets to inform product decisions

Monitor and evaluate key performance indicators including conversion rate, AOV, retention, and NPS, driving continuous improvement initiatives

Ensure compliance with EU digital regulations including GDPR, accessibility standards, and consumer protection requirements

Serve as the primary liaison between Houston headquarters and European stakeholders to maintain strategic alignment and execution clarity

Mentor and support junior product managers and contribute to the development of eCommerce product management best practices

Works effectively with cross-functional teams to accomplish organizational goals and resolve complex problems

Exhibits and adheres to the established Visual Comfort Company Values

Demonstrates commitment, dependability, punctuality, and adherence to agreed-upon work schedules while collaborating effectively in the workplace

What you will bring:

5+ years of product management experience within eCommerce, with proven success launching and scaling digital commerce platforms

Bachelor’s degree in Business, Computer Science, Digital Marketing, or related field; MBA preferred

Hands-on experience with enterprise eCommerce platforms and complex integrations (ERP, OMS, PIM, CRM)

Demonstrated experience delivering localized eCommerce experiences for France and/or EU markets

•Deep understanding of French B2B and B2C customer behavior, payment methods, and regulatory requirements

Fully bilingual in English and French (written and spoken)

Strong analytical skills with experience using digital analytics tools

Exceptional organizational, time management, and prioritization skills

Ability to achieve results independently and through cross-functional collaboration

Clear, professional communication skills across written, verbal, and presentation formats

Experience in luxury, premium lifestyle, home furnishings, lighting, or design-led brands strongly preferred

Compensation Range: $124,000 - $132,000

Compensation for this position is based on applicable, job-related factors, which may include, where relevant to the position, skills, qualifications, relevant experience, education, certifications, and geographic work location, consistent with applicable law.

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