Manager of Retail Accounting

The Retail Accounting Manager reports to the Assistant Controller and leads accounting for Authority Brands' portfolio of company-owned locations across its Trades and Outdoor brands. This role manages a team of three and serves as the company's expert on how financial data flows from location-level CRM and field service systems, including ServiceTitan, into NetSuite and Oracle EPM/Hyperion, with ownership of department, job, and service-level coding. The Retail Accounting Manager owns financial statement accuracy for all company-owned locations and provides deep insight into location profitability, expenses, and performance drivers.

KEY RESPONSIBILITIES

Revenue, Profitability, and Systems Expertise

Serve as the subject matter expert on how financial data flows from ServiceTitan and other location systems into NetSuite and Oracle EPM/Hyperion, including department, job, and service-level coding

Maintain a working command of location financials at every level of detail, with the ability to trace any reported figure back to the department, location, job, and service type that drives it

Reconcile CRM job and invoice data to the general ledger by location and service type each month, ensuring revenue and costs are complete and coded correctly

Review transaction-level detail to identify miscoded jobs, misallocated labor and materials, and other errors before they reach reported results

Financial Statements & Close

Own the monthly close and financial statements for all company-owned locations, ensuring accurate and timely results

Review and approve journal entries, accruals, corporate allocations, and balance sheet reconciliations

Review location P&Ls and balance sheets prior to submission to the Assistant Controller

Profitability & Flux Analysis

Perform flux analysis at the department, location, job, and service type levels, identifying and explaining key drivers of variances

Analyze location profitability, gross margins, labor and materials costs, and operating expenses to surface issues and opportunities

Partner with the Retail Operations Business Partner and location leadership to provide insight into financial performance

Team Leadership

Lead, supervise, and develop a team of three accountants supporting company-owned locations

Establish clear review standards, procedures, and controls to ensure consistent accounting across all locations

Support the annual external audit for company-owned locations

QUALIFICATIONS

Bachelor's degree in Accounting required; CPA highly preferred

6+ years of accounting experience, including 2+ years of supervisory experience; public accounting experience preferred

Experience with field service management or CRM systems (e.g., ServiceTitan) and their integration into an ERP strongly preferred

NetSuite and Oracle EPM/Hyperion experience preferred

ServiceTitan experience is a plus

Strong understanding of job costing, service-level profitability, and multi-location accounting

Advanced Excel skills and strong analytical abilities

Proactive, highly organized, and able to manage multiple priorities with a high standard of accuracy

Home services, multi-unit retail, or franchise experience preferred