Principal Technical Program Manager, CloudTune

The CloudTune Capacity Management and Planning (CaMP) team plans, buys and manages the AWS infrastructure behind Amazon's Worldwide Stores, Digital and Other (SDO) businesses. That includes Alexa, Advertising, Prime Video, Retail and Marketplaces, and the GPU and Bedrock capacity behind Amazon's generative AI work. We run SDO-wide programs that secure capacity for peak events like Prime Day, Black Friday and Cyber Monday. We also run multi-year programs like Mega-Region Diversification, and we manage IMR spend across all of it.

We're looking for a Principal Technical Program Manager to be the single-threaded leader owning the AWS–SDO partnership for the long term demand-supply and supportability feedback driving the commitment to deliver capacity together.

You'll work closely with CloudTune Science, Engineering and SDO partners to represent SDO's long-term demand to AWS service, infrastructure and supply chain leaders. You'll also bring AWS limits, priorities and commitments back into SDO planning.

Key job responsibilities
- Serve as the main liaison between Cloudtune and AWS. You're the escalation point and decision-maker for SDO capacity matters with AWS capacity, supply chain, EC2 and service teams. Set up and run the working rhythm between the two organizations: operating reviews, commitment tracking and escalation paths.

- Drive the supply and supportability feedback loop. Make sure AWS supply limits and supportability feedback reach CloudTune Science and SDO demand planning early enough to act on.

- Own the engineering goals for system integration. Define and deliver the architecture and multi-year roadmap for end-to-end demand and supply signals. This covers data contracts, interfaces and automation that replace manual handoffs and make allocation better across regions, instance types and capacity types.

- Influence at scale. Drive architectural and process change across thousands of teams in tightly constrained environments, using influence rather than authority.

- Communicate with senior leaders. Own the Monthly Business Reviews, narratives and decision documents for Directors, VPs and S-team stakeholders across SDO and AWS.

- Dive deep and make the call. Use data to spot risks early, lay out trade-offs and push decisions forward before problems block the work.

Basic qualifications

- 7+ years of technical product or program management experience
- 10+ years of working directly with engineering teams experience
- 5+ years of software development experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred qualifications

- 8+ years of hands-on work managing complex technology projects experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TX, Austin - 177,000.00 - 239,400.00 USD annually