Director of Engineering – Retirement Digital Platforms

We are seeking a Director of Engineering to lead the delivery and evolution of our US Retirement digital platforms. In this role, you will lead and grow high-performing engineering teams responsible for building secure, scalable, and customer-centric solutions that help millions of customers plan for their financial future. You will play a key leadership role in shaping engineering strategy, driving platform reliability and security, and advancing modernization through cloud and AI-enabled technologies. This is an opportunity to influence enterprise-scale transformation while fostering an inclusive and innovative engineering culture. Position Responsibilities: Engineering Leadership & Strategy Define and lead the engineering strategy, roadmap, and technical direction for retirement digital platforms Partner with product, architecture, and business leaders to deliver high-impact customer outcomes Contribute to broader organizational strategy and cross-functional initiatives Delivery & Execution Lead teams to design, build, and operate scalable web applications and supporting services Drive adoption of modern engineering practices including CI/CD, DevOps, and automation Ensure consistent delivery of high-quality, customer-focused solutions Platform, Security & Reliability Champion secure coding practices and lead vulnerability remediation efforts Strengthen platform resilience, performance, and availability across digital systems Partner with security and risk teams to ensure compliance and continuous improvement People Leadership & Culture Build, develop, and mentor high-performing engineering teams across multiple workstreams Foster an inclusive culture of accountability, continuous learning, and psychological safety Support career growth through coaching, feedback, and development opportunities Innovation & Continuous Improvement Evaluate and adopt emerging technologies, including AI-enabled development tools Continuously improve engineering processes, quality, and developer experience Required Qualifications: Experience leading engineering teams delivering cloud-based applications at scale Strong understanding of modern software development practices and system design Experience partnering with cross-functional stakeholders to deliver business outcomes Knowledge of secure development practices, application performance, and reliability Excellent communication, collaboration, and stakeholder management skills Preferred Qualifications: Experience with modern frontend frameworks (e.g., React) Familiarity with backend and API-based architectures Experience working with cloud platforms such as Azure Exposure to DevOps practices, CI/CD pipelines, and observability tools Interest in or experience with AI-enabled development tools When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. If you are applying to this role in US, please note the salary range is $127,330 to $236,470 USD. Additionally, employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

The role being advertised is an existing vacancy. About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com. Referenced Salary Location Toronto, Ontario Working Arrangement Hybrid Salary range is expected to be between $113,260.00 CAD - $210,340.00 CAD Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location. Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions. We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement. We're Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and accelerating a sustainable and economically inclusive future. Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go. We’re proud of our accomplishments and recognitions. Recent awards include: 2024 Gallup Exceptional Workplace Award Winner Manulife Named one of Forbes World’s Best Employers 2023 Best Companies to Work for in Asia 2023 We’ve been recognized as one of Canada’s Top 100 Employers (2024) Manulife included in Bloomberg’s 2023 Gender-Equality Index To receive our latest job opportunities directly to your inbox, create an account or sign in and navigate to the ‘Job Alerts’ section located in the top right corner of the page. From there, you can sign up to receive job alerts. Our ambition is to be the most digital, customer-centric global company in our industry. Learn more at https://www.manulife.com/.