Bilingual (English and French) Dealer Services Analyst

Ready to kickstart your career with Ford Credit? We're looking for bright, enthusiastic, and team-oriented individuals to join our fast-paced, and people-focused team. If you're driven, and eager for exciting challenges and growth, this is the place for you!

What You'll Do:

As a Dealer Services Analyst (DSA), you'll be at the heart of our credit team, playing a crucial role in helping customers finance their vehicles. You'll:

• Make Quick Decisions: Evaluate a high volume of credit applications daily, assessing creditworthiness and making fast decisions on approvals or denials.

• Solve Complex Cases: Tackle challenging credit applications, negotiating terms with dealers and using strong judgment for decisive outcomes.

• Build Relationships: Collaborate closely with Ford/Lincoln dealers over the phone, developing and nurturing business relationships.

• Balance Sales & Risk: Help facilitate vehicle sales for dealers and Ford of

Canada by providing financing, all while managing lending risks responsibly.

What We Offer:

• Great Pay & Benefits: We offer a comprehensive package that supports your financial and personal well-being. This includes a defined-contribution pension and the opportunity to opt into a generous Savings and Stock

Investment Plan (SSIP) and quarterly profit-sharing. Additionally, you’ll enjoy tuition subsidies, vehicle discounts, and a flexible spending account where you can choose to purchase extra vacation or increase your health care coverage.

• Growth Opportunities: Gain a broad understanding of our company's plans and programs, develop a sales mindset, and prepare for future rotations within the company (like sales operations, marketing, or business development). We strongly believe in promoting from within!

• Dynamic Environment: Work in a supportive, fast-paced team-oriented environment where you'll contribute to high levels of dealer and customer satisfaction.

Who We're Looking For:

• An effective, decisive communicator with excellent interpersonal and analytical skills.

• A self-starter who thrives in a fast-paced, ambiguous environment, has a high sense of urgency and works well in high performing teams.

• A quick learner who is receptive to positive coaching and invested in their own growth and professional development.

Important Note:

This is a hybrid position based in Oakville, Ontario, requiring four or more days per week in the office with the potential for one remote day. To ensure a successful onboarding experience, you will be required to attend training in-person five days per week for your first four weeks.